NSW Government WaterNSW

Water Quality Services Manager

Job No: WaterNSW2453

Location: Parramatta (preferred), open to considering Tamworth and other core regional offices

Ready to make a splash in your career? WaterNSW is seeking an experienced Water Quality Services Manager (Full-Time, Permanent) to join our team.

This is an opportunity to work with an essential organisation creating a more sustainable future for the state.

This role offers the flexibility to work around life, your contribution will be valued, and you’ll be supported to build a rewarding career.


Parramatta is the preferred location for the role, however we are open to considering to have the candidate based in Tamworth or any of our core regional offices.

Our perks and Benefits:

At WaterNSW, we believe that our employees should be as well taken care of as our rivers, dams, and pipelines, that’s why we offer a load of benefits.

  • Flexible working
  • Up to 16 weeks paid parental leave
  • Fertility leave
  • Yearly corporate wear allowance
  • Professional development and educational assistance
  • Attractive remuneration
  • And so much more!

What you’ll do:

  • Ensure that accurate and timely water quality advice is provided proactively to internal and external stakeholders.
  • Develop and implement policies, plans and procedures as required to ensure effective service delivery that meets client and business needs.
  • Ensure the water quality monitoring program continues to meet requirements of the operating license, statutory and other requirements, such as algal contingency plans, raw and drinking water supply agreements, Australian Drinking Water Guidelines, ANZECC guidelines and emerging water quality issues.
  • Maintain effective working relationships with stakeholders and regulators to ensure the timely resolution of customer, stakeholder and regulator issues relating to water monitoring/quality and the maintenance of ongoing compliance levels.
  • Identify and address knowledge gaps relevant to the Water Quality Services team to ensure understanding of legislative and policy frameworks in which they operate.

What we are looking for:

  • Tertiary qualification or demonstrated industry experience related to field of water quality science or engineering, with demonstrated experience in the management of water quality
  • Demonstrated ability or experience in leading a team
  • Experience in stakeholder and regulatory management, with knowledge of integrating regulatory and customer issues
  • Experience in risk management principles and processes
  • Demonstrated knowledge of NSW Water Management legislation, including for water quality outcomes

How we will support you:

At WaterNSW, we embrace the opportunity to integrate work into our life by having full ownership of our work week. We value getting the job done rather than looking at your work hours.

We are proud to be a WORK180 Endorsed Employer and are committed to providing equal opportunities for women. Visit our WORK180 page to access our benefits and career development opportunities https://work180.com/en-au/for-women/employer/waternsw

More about our team / culture:

We communicate openly and honestly while maintaining respect for each other. This means we get things done. We understand that everyone is different, and this is what we value as part of our inclusive culture.

Who is WaterNSW?

When people think of essential human services, water supply is one of the first things that come to mind – and that’s where WaterNSW comes in. We are NSW’s primary bulk water supplier, river operator and comprehensive provider for licensing, water trades and water information.

For more information, please reach out to: Jasmine Choong on jasmine.choong@waternsw.com.au.

Please note applications for this position will close on 25th February 2024.

You must have full work rights in Australia to qualify for all positions at WaterNSW.

We are a 2023 Circle Back Initiative Employer – we commit to respond to every applicant.

Privacy and collection of your personal information

If you apply for a position via our website or recruitment@waternsw.com.au, WaterNSW may collect your personal information. Please visit WaterNSW’s Privacy Page to view the Careers Collection Notice for more information about how WaterNSW collects, uses, and discloses your personal information.

Apply Here:

Tagged as: Government & Public Administration