Service Support Manager

Clerk Grade 5/6

Department of Communities and Justice

Tamworth CSC

Northern NSW, Mid North Coast & New England District

Salary range: $85,448 – $94,327 p.a. plus employer’s contribution to superannuation and annual leave loading.

About us

The Department of Communities and Justice (DCJ) directly supports approximately 800,000 people every year and reaches a further million people through local community-based programs.

About the Role

If you are interested in developing your leadership and management skills this role will provide a great opportunity to develop those skills. The Service Support Manager supervises and leads a team of staff that provide administration support to staff and Community Services clients. The Service Support Manager will plan, manage, monitor and report on the administrative and site management functions of the CSC(s) and directly undertake some administrative functions, in addition to other duties.

It is an essential requirement of the role that successful applicants will have had their first dose of the COVID-19 vaccine by 25 October 2021 and their second dose by 17 January 2022.

This is an ongoing role in accordance with the Government Sector Employment Act 2013.

A Recruitment Pool is also being created to fill similar roles for both ongoing and temporary opportunities for all locations if and as they arise.

What we can offer you/Benefits

  • DCJ Clerk Grade 5/6. Salary range $85,744 – $94,327 p.a. plus employer’s contribution to superannuation and annual leave loading.
  • 4 weeks annual leave per year of service.
  • Generous salary packaging options and other fringe benefits.
  • Flexible work practices.
  • Opportunities for learning and development and internal career progression.

Applying for the role

When applying online you will need to:

  • Upload a resume which clearly outlines your skills and experience as relevant to this role.
  • Submit a covering letter (2 pages maximum) which includes a response to the two (2) targeted questions below:
    1. Please describe a time, from your recent work experience, where you managed competing priorities with firm deadlines. How did you approach the situation, what systems did you develop to support the outcome if any and what was the outcome?
    1. What are your most effective techniques for developing a team with varying levels of skill and ability? Please provide an example of a time when you successfully implemented these techniques.

Part of the assessment process may include additional online capability testing, skills testing or work samples in accordance with the new Government Sector Employment Act 2013, therefore you may be contacted to participate. You may also be asked to complete a Health Declaration Form in later stages of the assessment process.

Find out more

Click here to view the role description. For more information on how to apply for a role in the NSW Public Sector please click here

Closing date: Sunday 24th October at 11:59pm.

For enquiries please contact: Ebony McKay (02) 6773 0258.

If you experience technical difficulties when submitting your application, please contact the Talent Acquisition team on 02 9765 5392.

Our Commitment to Diversity and Inclusion

We continue to hire great people with a wide variety of skills, experience and backgrounds. This includes people with disability, Aboriginal and Torres Strait Islander people, women, people identifying as LGBTIQA+ and other diversity groups.

Thank you for your interest in this position. We look forward to receiving your application.