NSW Government Hunter New England Local Health District

Remuneration: $69,840 – $71,439 pa + 11% Superannuation + Salary Packaging
Location: Tamworth NSW
Employment Type: Temporary Full Time: March 2024 – March 2025
Position Classification: Administration Officer Level 4
Hours per Week: 38
Requisition Number: REQ462218
Closing Date: 20/02/2024

Patient Services Team Leader
Tamworth Hospital

Your gateway to impactful leadership in a vibrant healthcare setting!

About the job:
  • In this role, you will be overseeing Administration staff across the hospital such as Emergency/Switchboard, Couriers, Admissions / Waiting list, Day Surgery, and Theatres.
  • You will provide an efficient and effective administrative service with a focus on staff well-being and rostering as well as monitoring compliance with admission, waiting list, and revenue policies.
  • You will be the first point of contact for enquiries from Patient Services staff providing advice and guidance to staff for day-to-day operational matters and escalating matters to the Patient Services Manager as required.
  • You will ensure Patient Services staff are following the Excellence framework, every patient, every time.

Where you’ll be working:
You will be based in the Patient Services/Admission and Bookings offices. You will work closely with the Patient Services Manager to ensure administration support and processes are available across the Tamworth Hospital.
Tamworth Hospital is well known as one of New England’s largest regional hospitals, recently refurbished to boast brand-new, state-of-the-art facilities. With specialty services including Orthopaedics, Theatres, ICU, Paediatrics, Dialysis, Rehab, Medical, and others, Tamworth Hospital
provides the perfect platform for Administration Officers to expand their Administration experience and expertise.

About you:
To be successful, you will possess excellent interpersonal and communication skills, superior time management, and attention to detail.
You will be a dedicated and enthusiastic team player with the ability to think on your feet and complete work within allocated timeframes.

You will be supported by the Patient Services Manager.

  • Four weeks annual leave (pro-rata for part-time employees)
  • Superannuation contributions 11%
  • Salary packaging – Up to $9k for living expenses + $2.6k meal & entertainment + Novated leasing.
  • Fitness Passport
  • Employee Assistance Program (EAP) for staff and family members

Need more information?
2) Find out more about applying for this position
For role-related queries or questions contact Georgia Grimley at Georgia.Grimley@health.nsw.gov.au

Information for Applicants:

  • To be eligible for employment in this position you must be an Australian Citizen, or permanent resident of Australia, or a New Zealand citizen with a current New Zealand Passport, or hold an appropriate visa that allows you to live and work in Australia. Employment of a temporary visa holder will only be offered in line with the conditions and expiry date of your visa.
  • Applicants will be assessed against the essential requirements and selection criteria contained within the position description (link below). For assistance addressing selection criteria visit: https://bit.ly/3vL5fq2
  • Stepping Up Website is a resource designed to help indigenous job applicants apply for positions in NSW Health. For more information, please visit http://bit.ly/HNEHealthSteppingUp.
  • This is a Category A position. Recommended applicants will be reviewed for compliance with NSW Health policy directive PD2023_022: Occupational Assessment, Screening and Vaccination against Specific Diseases for Category A positions prior to offer. All new employees must agree to comply with the requirements outlined in the policy.
  • All NSW Health workers are required to have completed a primary course of a COVID-19 vaccine that has been approved or recognised by the Therapeutics Goods Administration (TGA). New applicants must have completed the vaccination course prior to commencement with NSW Health or provide an approved medical contraindication certificate (AIR Immunisation History Statement) certifying the worker cannot have any approved COVID-19 vaccines available in NSW.
  • Acceptable proof of COVID-19 vaccination is the Australian Immunisation Register (AIR) Immunisation History Statement (IHS), AIR COVID-19 Digital Certificate, or AIR COVID-19 and Influenza IHS. Booster doses are highly recommended for all healthcare workers who have completed the primary course of COVID-19 vaccinations.?
  • Salary Packaging: is beneficial to most HNELHD employees and may increase your take-home pay! Salary package a range of personal expenses including novated motor vehicle leases, relocation expenses, and HECS/HELP debt. Find out more by contacting SalaryPackagingPLUS! via nswhealth@salarypackagingplus.com.au or 1300 40 25 23
  • HNE Health employees may be eligible for a range of benefits?such as allocated days off (ADO) for full-time employees, long service leave, paid maternity leave, and salary packaging options including meal expenses.

Tagged as: Government & Public Administration