NSW Government

Job Description

Organisation / Entity:


Job category:

  • Administration and Clerical

Job location:

  • Regional NSW / Tamworth & North West NSW

Job reference number:


Work type:


Closing date:

28/01/2024 – 11:55 PM

Identified – Aboriginal Student Support Officer


Permanent, Full-time

$84,647 package includes salary ($74,912 – $82,688), employer’s contribution to superannuation and annual leave loading

At TAFE NSW, we are dedicated to life-changing impact.

That’s why we offer world-class training and education that delivers the skills needed for the jobs of today and tomorrow.

Life-changing impact starts with an incredible team that sees their career as an opportunity to shape someone’s world. Whether that’s inspiring students, supporting each other, or helping our communities and industries flourish.

We live by TAFE NSW values: Customer First, Integrity, Collaboration, and Excellence. They define who we are, how we work and inspire our performance.

We invest in our people

At TAFE NSW, you will discover a diverse, dynamic, and collaborative environment, where you can innovate, create value, and do meaningful work.

We provide you with tools, ongoing training and professional development, health and wellbeing programs, 35 hour working week with a variety of flexible working options.

About the role

The Aboriginal Student Support Officer plays a vital role in supporting students enrolled on their local campus. The successful candidate will support Aboriginal students in achieving successful outcomes by engaging effectively with students, communities, and other relevant stakeholders; monitoring and supporting students; identifying student needs and making appropriate referrals.

This is a Fulltime opportunity to make a lasting impact on your local community! Based at our Tamworth campus, we are looking for an engaged and passionate individual to join our team.

About You

You are passionate about supporting Aboriginal students in achieving successful outcomes. Have strong communication skills and demonstrated experience in building effective relationships with key stakeholders. You are skilled and experienced in collaborating with diverse individuals to plan and implement culturally appropriate strategies to provide exceptional learner experiences. You have the ability and desire to address the non-educational and educational barriers to success for your local community and understanding of relevant Aboriginal and non-Aboriginal services for referral, and to provide appropriate pathways to employment and / or further education.

Being resilient and flexible, you are comfortable with constructively managing conflict, mediating, and managing issues with sensitivity and confidentiality. You have demonstrated ability in the use of Office 365 and a strong background in administration (highly desirable within the education sector). Crucially, you are someone who shares the TAFE NSW Values of Integrity, Collaboration, Excellence and Customer First.

To find out more about the role, click to view the Position Description.

Our commitment to Aboriginal and Torres Strait Islander employment

With over 350 Aboriginal and Torres Strait Islander staff and an Aboriginal and Torres Strait Islander Leadership group possessing over 240 years of expertise in the VET sector, we are committed to creating a culturally safe workplace where dignity, trust, respect, and the promotion of diversity and inclusion are valued.

At TAFE NSW, you will have a sense of belonging and the opportunity to share your skills, stories, and passions and represent your communities and culture.?

We are proud of our Reconciliation Action Plan, and our Aboriginal Employment Strategy and are continually improving our services to support Aboriginal and Torres Strait Islander staff and students.

A career of life-changing impact awaits you. Apply now!

Applications close Sunday 28th January at 11.55pm AEDT

To apply for this role, click on ‘apply’ and provide:

  • Current Resume

  • Answer targeted question below when prompted in application form

  • Certified copies of relevant Qualifications

  • Confirmation of Aboriginality – For confidential advice and support regarding this, please contact Jordan Smith or Alisha Soper (Aboriginal Employment Advocates) via email: aboriginalemploymentadvocate@tafensw.edu.au

Target Question

Demonstrating your experience in supporting clients/students, provide an example of a time where you have had to engage with both internal and external stakeholders or networks to be able to provide support to the client/student. What factors did you consider ensuring that the client/student felt supported, and you achieved the required outcomes.

At TAFE NSW we are creating an accessible and inclusive workforce, so you can safely bring your whole self to work and connect with your community through our many diverse employee networks. If you require an adjustment in the recruitment process, please let your Talent Acquisition Advisor know.

General recruitment and adjustment enquiries: contact Shenayd Stewart, Talent Acquisition Advisor via email shenayd.stewart9@tafensw.edu.au

Role-specific enquiries: contact Jodi Ritchie, Senior Manager Aboriginal Education and Engagement, West via email jodi.ritchie@tafensw.edu.au

Aboriginal Candidate support: contact Jordan Smith or Alisha Soper (Aboriginal Employment Advocates) via email: aboriginalemploymentadvocate@tafensw.edu.au

Applicants for this position must be Aboriginal and/or Torres Strait Islander, identify as being Aboriginal and/or Torres Strait Islander, and be accepted in the community as such. An applicant’s race is a genuine occupational qualification and is authorised under Section 14(d) of the NSW Anti-Discrimination Act 1977. Aboriginal and/or Torres Strait Islander applicants will be required to provide Confirmation of Aboriginality documentation with their application.?

For helpful insights into preparing your application, TAFE NSW’s recruitment process, and getting interview ready, read through our Application Process and the interactive Capability Application Tool.

This is a child-related position. A Working with Children Check is a prerequisite for anyone in child-related work. It involves a national criminal history check and review of findings of workplace misconduct.

For ongoing positions in the NSW Public Sector, you need to be an Australian Citizen or Permanent Resident.

An eligibility list, valid for 18 months, may be created for this position, and position(s) of the same classification that subsequently becomes vacant, may be filled via this recruitment.

Job Closing Date 28 Jan, 2024

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