NSW Government Hunter New England Local Health District

Employment Type: Casual
Position Classification: Admin Off Lvl 3
Location: Tamworth Hospital
Remuneration: $33.30 – $34.34 per hour + super
Requisition ID: REQ461989
Applications Close: Sunday, 28 April 2024 – Applications will be reviewed regularly.

Where you’ll be working:
  • The North West Cancer Centre at Tamworth Hospital, purpose-built cancer centre providing radiation oncology, medical oncology and haematology care for patients across the Northern half of Hunter New England Local Health District. The administration team supports medical, nursing, and allied health staff in a patient-centred approach to care.

About the role:

  • This role will be responsible for providing efficient and effective administration support within the North West Cancer Centre including, but not limited to consistent, high quality customer service as a person of first contact by phone, email and personal contact with clients.
  • The role encompasses all aspects of outpatient clinic administration, including medical records management, accurate appointment scheduling, facilitating patients attending clinics in person and via Virtual Care, and processing Medicare billing.
  • You will work within a team of experienced administrators who will provide on the job training on commencement and ongoing support. Your Administration Team Leader will work with you to develop a training plan on commencement and support you with operational and procedural information to enable your success in the role.

About you:

  • You are a motivated, experienced administration officer with the resilience and empathy to work with cancer patients, their families and carers on a daily basis. You have a dedication to excellence in customer service, a commitment to teamwork and the ability to be respectful in all communication exchanges.
  • You will have the ability to be adaptable and work efficiently and accurately within a fast-paced environment.


  • Employee Assistance Program (EAP) for staff and family members
  • Opportunity to work and collaborate with a range of non-clinical and clinical professionals.

Additional information:

  • To be eligible for employment in this position you must be an Australian Citizen, or permanent resident of Australia, or a New Zealand citizen with a current New Zealand Passport, or hold an appropriate visa that allows you to live and work in Australia. Employment of a temporary visa holder will only be offered in line with the conditions and expiry date of your visa.
  • If you are currently employed with HNE Health in a position of the same grade, you may not need to submit an online application to be considered. Please contact the hiring manager to discuss your options first.
  • We are unable to accommodate visa sponsorship for applicants requiring a visa for this position.
Need more information?
2) Find out more about applying for this position

For role related queries or questions contact Amanda Hopson on Amanda.Hopson@health.nsw.gov.au

Information for Applicants:
Applicants will be assessed against the essential requirements and selection criteria contained within the position description (link below). For assistance addressing selection criteria visit: https://bit.ly/3vL5fq2

Stepping Up Website is a resource designed to help indigenous job applicants apply for positions in NSW Health. For more information, please visit: http://bit.ly/HNEHealthSteppingUp.

This is a Category A position. Recommended applicants will be reviewed for compliance with NSW Health policy directive PD2023_022: Occupational Assessment, Screening and Vaccination against Specific Diseases for Category A positions prior to offer. All new employees must agree to comply with the requirements outlined in the policy.

All NSW Health workers are required to have completed a primary course of a COVID-19 vaccine which has been approved or recognised by the Therapeutics Goods Administration (TGA). New applicants must have completed the vaccination course prior to commencement with NSW Health or provide an approved medical contraindication certificate (AIR Immunisation History Statement) certifying the worker cannot have any approved COVID-19 vaccines available in NSW.

Acceptable proof of COVID-19 vaccination is the Australian Immunisation Register (AIR) Immunisation History Statement (IHS), or AIR COVID-19 Digital Certificate, or AIR COVID-19 and Influenza IHS. Booster doses are highly recommended for all health care workers who have completed the primary course of COVID-19 vaccinations.

Tagged as: Government & Public Administration