NSW Government Hunter New England Local Health District

Remuneration: $61,879 – $63,932pa + 11% Superannuation + Salary Packaging
Location: Armidale
Employment Type: Temporary Full Time – Until Feb 2025
Position Classification: Admin Officer Level 2
Hours per Week: 38
Requisition ID: REQ465989
Closing Date: 25/02/2024

Admissions/Bookings Officer

Armidale Rural Referral Hospital

About the job:

The Admissions/Bookings Officer plays a pivotal role in promoting the use of private health insurance by providing accurate and timely information about using private health insurance in a public hospital.

The position provides support, advice, and mentoring to the General Admissions team members to ensure a standardised approach to the private patient election, assessing all Emergency Departments and direct admissions to determine their correct classification.

The position also requires an understanding of the elective surgery waitlist and the booking of referrals for admission to our waitlist.

Where you’ll be working:

The position is located in beautiful Armidale in Regional NSW, you will be working as part of the patient services department of the Armidale Rural Referral Hospital.

As the admissions/bookings officer, you will be liaising with staff throughout the hospital and facility. The Armidale Hospital is a multicultural environment with a dedicated and supportive staff.

About you:

The ideal candidate for this role will be able to demonstrate:

  • Managing a varied and busy workload with competing demands and priorities,
  • Ensuring appropriate communication in a fast-paced environment,
  • Working autonomously to resolve issues that arise and ensure escalation when required,
  • A highly professional phone manner and excellent communication and interpersonal skills,
  • Excellent oral and written communication skills, well-developed computer skills including accurate data entry skills,
  • Demonstrated ability to work independently as well as part of a team.
  • An ability to be self-motivated with good time management skills and demonstrate flexibility with work duties.

Your Support

You will be supported by the Patient Services Manager and the revenue department of Hunter New England. They will supply you with the relevant training and are available to assist as required.

The role will also have ongoing mandatory training and there are also opportunities to apply for further professional development and learning options.

  • Four weeks annual leave (pro-rata for part-time employees)
  • Up to 12 allocated days off each year (for full-time employees)
  • Superannuation contributions 11%
  • Salary packaging – Up to $9k for living expenses + $2.6k meal & entertainment + Novated leasing.
  • Fitness Passport
  • Employee Assistance Program (EAP) for staff and family members

Need more information?
2) Find out more about applying for this position
For role-related queries or questions contact Melissa Hanson on Melissa.Hanson1@health.nsw.gov.au

Information for Applicants:

  • An eligibility list will be created for future permanent full or part-time and temporary full or part-time vacancies.
  • To be eligible for permanent employment in this position you must be an Australian Citizen, a permanent resident of Australia, or a New Zealand citizen with a current New Zealand Passport. Employment of a temporary visa holder may only occur if no suitable local candidate is identified for the position; in this instance, you may only be offered employment in line with the conditions and expiry date of your visa.
  • Applicants will be assessed against the essential requirements and selection criteria contained within the position description (link below). For assistance addressing selection criteria visit: https://bit.ly/3vL5fq2
  • Stepping Up Website is a resource designed to help indigenous job applicants apply for positions in NSW Health. For more information, please visit: http://bit.ly/HNEHealthSteppingUp.
  • This is a Category A position. Recommended applicants will be reviewed for compliance with NSW Health policy directive PD2023_022: Occupational Assessment, Screening and Vaccination against Specific Diseases for Category A positions prior to offer. All new employees must agree to comply with the requirements outlined in the policy.
  • All NSW Health workers are required to have completed a primary course of a COVID-19 vaccine that has been approved or recognised by the Therapeutics Goods Administration (TGA). New applicants must have completed the vaccination course prior to commencement with NSW Health or provide an approved medical contraindication certificate (AIR Immunisation History Statement) certifying the worker cannot have any approved COVID-19 vaccines available in NSW.
  • Acceptable proof of COVID-19 vaccination is the Australian Immunisation Register (AIR) Immunisation History Statement (IHS), or AIR COVID-19 Digital Certificate, or AIR COVID-19 and Influenza IHS. Booster doses are highly recommended for all health care workers who have completed the primary course of COVID-19 vaccinations.?
  • Salary Packaging: is beneficial to most HNELHD employees and may increase your take-home pay! Salary package a range of personal expenses including novated motor vehicle leases, relocation expenses, and HECS/HELP debt. Find out more by contacting SalaryPackagingPLUS! via nswhealth@salarypackagingplus.com.au or 1300 40 25 23.
  • HNE Health employees may be eligible for a range of benefits?such as allocated days off (ADO) for full-time employees, long service leave, paid maternity leave, and salary packaging options including meal expenses.

Tagged as: Government & Public Administration