NSW Government Hunter New England Local Health District

Remuneration: $61,879 – $63,932 pa + 11% Superannuation + Salary Packaging

Location: Armidale

Employment Type: Permanent Full Time

Position Classification: Administration Officer Level 2

Hours per Week: 38

Closing Date: 20/02/2024

Administration Officer – Relief Clerk

Armidale Rural Referral Hospital

About the job:

This position involves working in different departments across the facility, engaging with individuals at all levels of the organization, as well as patients and their families. The primary purpose of the role is to cover a variety of administrative positions throughout the hospital.
Your main task will be to deliver a streamlined and effective administrative service within the facility, ensuring consistent and high-quality customer service. This encompasses managing phone calls, emails, and face-to-face interactions with patients and their families.
To succeed in this role, it’s crucial to pay meticulous attention to details, possess effective communication skills, and demonstrate excellent computer knowledge. Flexibility and adaptability to change are essential, and specific training for each role you undertake will be provided.

Where you’ll be working:

You will be working in a close-knit administration team, within the patient services department of the Armidale Hospital.

We provide service throughout the Hospital liaising with multiple departments.

You will be working with a dedicated and supportive team that work together to achieve common goals.

Your Support:

You will be supported by the Patient Services Manager and various department managers throughout the Hospital. They will supply you with the relevant training and are available to provide assistance as required. The role will also have ongoing mandatory training and there are also opportunities to apply for further professional development learning options.


Four weeks annual leave (pro-rata for part-time employees)
Up to 12 allocated days off each year (for full-time employees)
Superannuation contributions 11%
Salary packaging – Up to $9k for living expenses + $2.6k meal & entertainment + Novated leasing.
Fitness Passport
Employee Assistance Program (EAP) for staff and family members

Need more information? 2) Find out more about applying for this position For role related queries or questions contact Melissa Hanson on Melissa.Hanson1@health.nsw.gov.au

Information for Applicants:

An eligibility list will be created for future permanent full or part time and temporary full or part time vacancies.
To be eligible for permanent employment in this position you must be an Australian Citizen, or a permanent resident of Australia, or a New Zealand citizen with a current New Zealand Passport. Employment of a temporary visa holder may only occur if no suitable local candidate is identified for the position; in this instance, you may only be offered employment in line with the conditions and expiry date of your visa.
Applicants will be assessed against the essential requirements and selection criteria contained within the position description (link below). For assistance addressing selection criteria visit: https://bit.ly/3vL5fq2
Stepping Up Website is a resource designed to help indigenous job applicants apply for positions in NSW Health. For more information, please visit: http://bit.ly/HNEHealthSteppingUp.
This is a Category A position. Recommended applicants will be reviewed for compliance with NSW Health policy directive PD2023_022: Occupational Assessment, Screening and Vaccination against Specific Diseases for Category A positions prior to offer. All new employees must agree to comply with the requirements outlined in the policy.

All NSW Health workers are required to have completed a primary course of a COVID-19 vaccine which has been approved or recognised by the Therapeutics Goods Administration (TGA). New applicants must have completed the vaccination course prior to commencement with NSW Health or provide an approved medical contraindication certificate (AIR Immunisation History Statement) certifying the worker cannot have any approved COVID-19 vaccines available in NSW.

Acceptable proof of COVID-19 vaccination is the Australian Immunisation Register (AIR) Immunisation History Statement (IHS), or AIR COVID-19 Digital Certificate, or AIR COVID-19 and Influenza IHS. Booster doses are highly recommended for all health care workers who have completed the primary course of COVID-19 vaccinations.?

Salary Packaging: is beneficial to most HNELHD employees and may increase your take-home pay! Salary package a range of personal expenses including novated motor vehicle leases, relocation expenses, and HECS/HELP debt. Find out more by contacting SalaryPackagingPLUS! via nswhealth@salarypackagingplus.com.au or 1300 40 25 23.

HNE Health employees may be eligible for a range of benefits?such as allocated days off (ADO) for full time employees, long service leave, paid maternity leave, and salary packaging options including meal expenses.

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