Southern HDDSEM

Service Support Manager

Clerk Grade 5/6

Department of Communities and Justice

Murrumbidgee Far West & Western NSW District


Do you consider yourself to be an excellent communicator who can work across a range of stakeholders?


Are you system savvy and thrive on working through competing priorities?


Ongoing Opportunity for a Service Support Manager available in the Parkes Grouping – Cowra, Parkes and Condobolin 


Salary range: $87,493.00 – $96,540 p.a. plus employer’s contribution to superannuation and annual leave loading.

About us

The Department of Communities and Justice (DCJ) directly supports approximately 800,000 people every year and reaches a further million people through local community-based programs.
About the Opportunity 

The Service Support Manager supervises and leads a team that provides administration support to staff and Community Services clients. Your day will be filled with planning, managing, monitoring, and reporting on the administrative and site management functions of the Community Service Centres (CSC’s) in the Parkes grouping. Parkes Grouping supports teams in Cowra, Parkes & Condobolin.

This will include but not be limited to providing high level administration support, data analysis, budgeting and financials. You will be responsible for the induction of new staff members and for leading and supporting the development of the Administration team members who will report to you.

To be successful in this role you will possess the following 

•    Previous experience managing staff
•    Previous administration support at a high level
•    Strong negotiation and Influencing skills
•    Excellent communicator and building and managing strong relationships.
•    Excellent written work and ability to draft accurate memos, submissions and briefing notes
•    A strong ability to quickly learn new systems and processes – predominantly computer based – using these for key work functions e.g. financial payments
•    Previous experience in managing budgets and finances is highly desirable
•    Willingness to travel
What we can offer you

–    DCJ Clerk Grade 5/6. Salary range $87493.00 – $96,540 plus employer’s contribution to superannuation and annual leave loading.
–    Up to 5 weeks annual leave per year of service (dependent on location)
–    Generous salary packaging options and other fringe benefits
–    Flexible work practices
–    Opportunities for learning and development and Internal career progression

A Recruitment Pool (valid for 18 months) may be created to fill similar roles for both ongoing and temporary opportunities if and as they arise.

The Child Protection (Working with Children) Act 2012 requires persons engaged in children related work to have working with Children clearances.

If successful in this role you will be required to provide a Working with Children Check clearance number prior to commencing in the role. To obtain further information and to apply for a WWCC clearance please click here.

How to apply

You must:
•    Upload an up-to-date resume which clearly details your skills and experience as relevant to this role.
•    Submit a covering letter (2 pages maximum) which includes a response to the question below


Please describe a time, from your recent work experience, where you managed competing priorities with firm deadlines. How did you approach the situation, what systems did you develop to support the outcome if any and what was the outcome?

Part of the assessment process may include additional online capability testing, skills testing or work samples in accordance with the  Government Sector Employment Act 2013, therefore you may be contacted to participate. You may also be asked to complete a Health Declaration Form in later stages of the assessment process.

**It is an essential requirement of the role that successful applicants are fully vaccinated and able to provide acceptable proof of vaccination status**

Find out more

Click here to view the role description.

For more information on how to apply for a role in the NSW Public Sector please click here

Please submit your application online including the information outlined above.

Closing date: 26 May 2022 @ 11.59 PM
 For enquiries: Sally McDonagh on 0439 709 650

Inclusion and Diversity lies at the heart of how we recruit

We continue to hire great people with a wide variety of skills, experience and backgrounds. This includes people with disability, Aboriginal and Torres Strait Islander people, women, people identifying as LGBTIQ+, culturally and linguistically diverse people, carers and other diversity groups.

If you require further information about the application process or require an adjustment within the recruitment process, please contact Ghislaine Abel on 97653313 or Ghislaine.abel@facs.nsw.gov.auadvise us of your preferred method of communication.
If you are looking for more information about workplace adjustments at DCJ, please visit our Careers site.


Thank you for your interest in this role. We look forward to receiving your application.


  • Full Time
  • Dubbo
  • Posted 2 weeks ago
  • Applications have closed
  • Phone: 0439 709 650
  • Contact: Health Declaration Form
  • Email: Ghislaine.abel@facs.nsw.gov.aua
  • Email Employer
  • Apply For Job
  • Pay: From AUD $87,493.00 to $96,540.00 per year
  • Southern HDDSEM