NSW Fire Service

  • Flexible work practices
  • Full-time ongoing role
  • 35 hour work week
  • Location: Role is based in Dubbo (frequent travel required)


About the NSW RFS

For over 100 years, the NSW Rural Fire Service (RFS) has been a vital part of the community, working hard to protect life, property and the environment from bush fires. We are the world’s largest volunteer firefighting service, with over 76,000 members, proudly built on a strong tradition of service, trust, resilience, respect, and teamwork.


To hear more about the RFS:


About the role

This field based role coordinates and supports the use of ICT infrastructure and operational communications systems and procedures across the NSW RFS. This involves assisting in the coordination and planning of field based logistical, tactical and strategic communication support and infrastructure services to provide NSW RFS members with consistent, reliable and effective systems and procedures.

This role is responsible for providing ICT service to our Districts located in the Western Area NSW, with a primary base of operation in Dubbo. Applicants must be willing to undertake frequent travel within Western NSW.

Key Accountabilities

  1. Provide guidance and direction to support local ICT infrastructure and operational communication, system requirements including technical support, internal and external stakeholder engagement and system design.
  2. Work with members to ensure ICT infrastructure and operational communication systems are implemented appropriately, utilised and maintained effectively.
  3. Provide ICT infrastructure and operational communication system focused, logistical and/or technical support to incident related activities as and when required.
  4. Proactively identify and implement system and software enhancements to enable improved service quality and best practice delivery and increase organisational cyber security maturity.
  5. Audit supplier and contractor activities to ensure all works are undertaken in accordance with requirements, polices, guidelines and standards.


Further key accountabilities are outlined in the attached role description.

You must meet the following essential requirements

  • A Diploma in a relevant discipline or equivalent relevant expertise.
  • Current drivers licence, ability and willingness to travel.
  • Required to participate on an after-hours and/or on call roster.
  • Ability and willingness to complete operational training to a supervisory level for field operations.
  • During periods of major fire activity, the incumbent may be required to support operational management activities consistent with their skills and background.


We offer

  • Flexible work practices
  • Attractive salary, superannuation and leave entitlements
  • Great team environment and collaborative workforce
  • Learning and development opportunities
  • Working for a highly regarded emergency service


For further information, please review the role description or contact Graeme Smart on 0409 847 491.


Applications Close: 11:59pm, Monday 27 September 2021.

Applying for the role 

To apply for this role, you will need to submit an online application via http://iworkfor.nsw.gov.au/, which includes responding to the targeted questions and essential requirements, and attaching the following PDFs:

  • cover letter (maximum one A4 page)
  • resume. This should include two referees, one of which is a current or recent supervisor, and their contact details. (maximum 5 pages)


Click here for further information on applying for a role in the public sector.


Other Information

  • Prior to applying for this role candidates should download the Role Description. Candidates must demonstrate in their application how they meet the focus capabilities and other essential requirements.
  • The NSW Rural Fire Service is committed to creating a diverse, inclusive and flexible workforce which reflects the community we serve. We welcome and encourage applications from all ages and genders, Aboriginal and Torres Strait Islander peoples, culturally and linguistically diverse groups, the LGBTIQ+ community, veterans, refugees and those with disability.
  • Relevant criminal history, referee checks and prior employment checks will be conducted on recommended applicants.
  • recruitment (talent) pool may be created through this recruitment process. A recruitment (talent) pool is a group of applicants who have been assessed and identified as suitable for this role or similar roles, and who may be considered for a range of similar roles, including temporary or ongoing roles, over the next 18 months.



Relevant Information

NSW Public Sector Capability Framework

NSW RFS Code of Conduct and Ethics


Vacancy Reference: 21/88


Key Application Responses

Targeted Questions:

1. Demonstrate your experience in managing a range of matters on a daily basis, including supervision of works, engaging with operational stakeholders, and preparation and oversight of technical specifications. (maximum 500 words)

2. Please tell us about a time when you were responsible for the maintenance of ICT infrastructure? What did you do? How did you report on it? (maximum 500 words)