Dubbo Regional Council

About us

We are Dubbo Regional Council, a large regional Council servicing a growing community of over 50,000 people. With an operating expenditure budget of approximately $200 million, we have 600 team members working across a diverse range of areas including planning, infrastructure, community and cultural services, administration, economic development, corporate business and recreational services.

About our region

The Dubbo Region outshines the big metropolitan cities in both affordability and liveability, with an impressive range of housing options, health and education services and little to no work commute – your quality of life is second to none. The real heart of New South Wales, our Region is a dynamic centre that offers the dual benefits of relaxation and space with the amenities of a major city. With a population of 51,429 and 4,500 registered businesses the Dubbo Region is consistently thriving. Key assets for the Region include a major hospital that services a broad catchment population of 120,000 people, as well as world class tourist attractions and impressive transport links including direct flights to Sydney, Melbourne, Brisbane and Newcastle.

The Opportunity

This position is responsible for providing high levels of customer service and administration support at the Dubbo Visitor Information Centre, focusing on the provision of accurate information about the Dubbo Region for visitors, investors, new residents and the community.

The position forms part of a seven day roster, weekends and public holiday availability are required as part of this role. The position is predominantly based at the Dubbo Visitor Information Centre, however regular travel to the Wellington Information Centre with a Council vehicle is required to cover team members leave.

To be successful in this role you will need to demonstrate:

Demonstrated customer service experience
Ability to communicate with people from diverse backgrounds
Demonstrated ability to manage databases, collate data and produce accurate reports
Intermediate computer skills including Microsoft Office applications
Demonstrated ability to undertake administration tasks including purchasing, sales, banking and mail

About you

You will be committed to providing a high level of customer service, be organised and self motivated.

Additionally, you will have excellent communication skills and experience in administration tasks. You will be a team player, who continually shows positive leadership and looks for positive ways to contribute to team culture.

What we offer

In undertaking this key role in our diverse organisation you will be offered a range of benefits, including access to DRC fitness passport program, wellbeing program and access to salary sacrificed child care. Furthermore DRC also offers flexible working conditions, learning and development opportunities, generous leave allowances and have an active social club.

Dubbo Regional Council is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion.

Please refer to the attached Position Description for the entire scope of essential and desirable criteria.

Salary: $53,911 – $62,653 per annum, plus superannuation.

Closing Date: 9.00am on Monday 24 February 2020

Enquiries: Visitor Information Team Leader – 02 6801 4451

How to Apply:

Please fill out the questions in the application page below.
On the following page you will have the opportunity to attach your resume.
Please note that once you start to complete your online application you cannot save it and return to it later. We would recommend that you create your answers in a separate document (e.g. word) then copy your answers into this page when you’re ready.
All correspondence will be via the e-mail you have provided in your application.