Overview
Mortgage Broker
We are looking to employ a staff member who can assist providing excellent service to our existing and proposed customers.
We are looking to employ a staff member who can assist providing excellent service to our existing and proposed customers.
Ideally, the applicant would have an interest in transitioning to a lending manager over period of 2 to 3 years.
As a customer service manager the successful candidate would;
- Provide the first point of contact via emails, Phone calls, and SMS for our business.
- Assist in the collection and review of documentation from customers in order to support their loan applications.
- Contact customers to follow up any outstanding requirements in order to support their loan application.
- Review and maintain existing customer loans to ensure that they are receiving the best product at regular intervals.
- Make appointments for brokers, and manage their own appointments to assist customers as required.
- Be willing to travel to our various Central West offices using company provided vehicle.
- Use our company CRM and email systems as required.
Job Types: Full-time, Permanent
Salary: $50,000.00 – $60,000.00 per year
Benefits:
- Professional development assistance
- Travel reimbursement
Schedule:
- 8 hour shift
- Monday to Friday
- Weekend availability
Supplementary Pay:
- Bonus
- Overtime pay
- Penalty rates
COVID-19 considerations:
Staff and customers must comply with any New South Wales health directions that are in force at any given time.
Work Remotely:
- No