Charles Sturt University

Challenge and support our team in the delivery of superior levels of customer service Great opportunity to deliver value with your leadership and management skills Drive continuous improvement The Role Continuing, Full Time Level 7 – $95,414 to $104,255 pa (plus 17% superannuation) Albury-Wodonga, Bathurst, Wagga Wagga As the Team Leader, Enrolments, you will coordinate the activities for the University at a specific stage of the student lifecycle to ensure timely and effective client focussed service delivery and promotion of a culture of continuous improvement and innovative solutions.

More specifically this role will be responsible for a range of processes and activities relating to the management and administration of Enrolments and Progression in accordance with the timelines across the student lifecycle.

To be successful you will have : Ability to effectively manage a team with demonstrated people management and team building skills.

Superior communication skills and capability to foster professional relationships. Demonstrated ability to evaluate operation procedure, policies and systems and make recommendations for improvement.

Demonstrated attention to detail with ability to analyse and interpret policy, maintain data integrity, resolve problems for clients and assess performance.

Application Requirements Applicants are expected to apply online and address the selection criteria in the position description.

If you experience difficulties applying online or for further information on completing the application process please visit our how to apply page or contact us.

About Us Charles Sturt University is a young and growing university committed to developing far-sighted people who help their communities grow and flourish.

We make a significant contribution to the prosperity and vibrancy of our rural and regional communities, with a reach and impact across Australia and internationally.

We work together with industry, communities and students to create new thinking, inspire each other and make a positive and progressive contribution to the world.

The Division of Student Experience provides strategic leadership and delivery of innovative non-academic services across the student lifecycle, easing administrative burden and creating engaging and motivating touchpoints for students and stakeholders.

Student Administration is responsible for a range of administrative processes and services across the student lifecycle and academic calendar.

These services extend from the student’s first enrolment all the way through to their graduation, at the completion of their study.

The team prides itself on being a contemporary, comprehensive and client focused unit that’s main mission is to ease the administrative burden for students and staff.

Student Administration incorporates the following units : Enrolment, International Enrolments and Partners, Timetable and Completion, Examinations and Results and Systems.

Charles Sturt University offers a great work-life balance, professional development opportunities and generous financial benefits.

Charles Sturt University is an equal opportunity employer committed to diversity and inclusion. This is demonstrated through our Athena SWAN Bronze Institutional Award and our participation as a member in the Australian Workplace Equality Index.

  • Applications are encouraged from Indigenous Australians; people with a disability; women (particularly for senior and non-traditional roles);
  • people who identify as LGBTIQA+; and those from culturally and linguistically diverse backgrounds. This position is open to Australian Citizens and Permanent Residents;

or applicants who hold a current valid work visa commensurate with this position. Further Information Additional information is available in the position description or by contacting : Donna Browne Manager, Fees and Enrolments (Acting) Ph : Closing Date : 11 pm, 13 February 2024

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