NSW Government Department of Customer Service

Cyber Security Advisor (Training & Resilience Stream)

On-going, full-time opportunity with NSW Cyber
DCS Clerk Grade 7/8, annual base salary starting at ($106,025 base) plus employer’s contribution to superannuation and annual leave loading.
Sydney location.

About Us:
The Department of Customer Service (DCS) is transforming the way NSW Government agencies interact with its customers. We aim at putting the customers at the centre of everything we do and adopting new technologies to make government work better. DCS is a service provider and regulator, focusing on delivering first-class customer service, digital transformation, and regulatory reform to create better outcomes for the people of NSW.
About the Role:
Cyber Security NSW is looking for a Cyber Security Advisor to join the Training & Resilience Stream within the Awareness, Training & Resilience team. We are looking for candidates with strong organisational skills who have experience in providing strategic advice and enabling the efficient delivery of cyber security focussed projects or initiatives.
Key Accountabilities:

Provide a range of project management and support services, including preparation of discussion papers, working group papers, briefing notes and submissions in line with established project management methodology
Monitor, report, and document initiatives and programs to improve the effectiveness of processes and projects
Provide input into the design and delivery of cyber security incident response exercises to enhance organisational cyber security capabilities and resilience
Undertake research and prepare correspondence, written reports, publications, and briefs, that are informative and aligned with agency requirements, to support informed decision making and contribute the achievement of service delivery outcomes.
Contribute to managing relationships with key stakeholders, facilitating their engagement in, and contribution to the identification and development of solutions
Work on simultaneous initiatives and projects to the required standards and timeframes, given the need to rapidly understand and integrate information and adapt in an often changing and unpredictable environment

About You (Essential Requirements of the Role):
To be successful in the role you will:

Be reliable, flexible and hardworking, with the ability to coordinate multiple priorities at once within an agile and continuously changing environment
Experience preparing and reviewing briefs and submissions, undertaking research and analysis
Possess excellent organisational and communication skills, and be able to proactively manage own workload and tasks
High level of proficiency in Office 365, Atlassian (Jira) and other common project management software
An understanding and interest in Cyber Security – Qualifications, certifications, or experience relevant to cyber security will be highly regarded
An Australian Citizen including the ability to obtain and maintain a Baseline National Security Clearance and undergo a police check.

About Cyber Security NSW Branch:
The Cyber Security NSW is a whole-of-government function located within Digital.NSW in the Department of Customer Service. We are responsible for ensuring a cyber safe NSW. The protection of our systems and digital information is vital because of the many essential services NSW Government provides including health, emergency services, and transport. Furthermore, the exciting digital transformation being undertaken across NSW Government requires similarly enhanced cyber security capabilities.
At the centre of this exciting and growing cyber capability, Cyber Security NSW is working across NSW Government to:

Create a whole-of-government integrated approach to managing cyber risk and responding to cyber security threats
Increase cyber skills and awareness
Understand the risks from cyber threats to our digital information and systems
Set cyber security standards
Ensure we are prepared if a damaging cyber incident occurs.

Applying for the role:
When applying for this role, you must include a resume (maximum 4 pages) and cover letter (maximum 2 pages) that demonstrates your experience and capabilities against the key accountabilities and about you sections outlined in the job advertisement.
Submissions that have not followed the above will not be considered.
A talent pool may be created from this recruitment process to fill future ongoing and temporary opportunities.

For any enquiries regarding this role, please contact Bazara Barry at Bazara.Barry@cyber.nsw.gov.au. For recruitment questions, please reach out to Sujatha Sankaran Kutty at Sujatha.sankarankutty@customerservice.nsw.gov.au

Salary Grade 07/08, with the base salary for this role starting at $106025 base plus superannuation

Visit the Capability Application Tool to prepare for the recruitment process by accessing practice application and interview questions based on the focus capabilities listed in the role description.
Closing Date: Monday 29th January 2024 at 9:59am
Working at Department of Customer Service
The Department of Customer Service (DCS) is a great place to work! Our values of accountability, trust, service, and integrity drive our initiatives and culture. We support innovative programs in areas as broad as digital government, consumer protection and major public works. We are an inclusive organisation that celebrates diversity and flexible work practices and believe our people are our greatest asset.
Visit our Careers site to find out what it means to work for us.
You Belong Here We are committed to diversity, inclusion, and new ways of working. We have 8 million+ reasons to care and want our employees to represent the communities that we serve. You can view our full diversity and inclusion statement here. We want you to bring your best self to this application process. If you feel you may require an adjustment during the recruitment process, please contact our Diversity, Equity and Inclusion team via sujatha.sankarankutty@customerservice.nsw.gov.au or 02 9494 8351.

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Tagged as: IT