HouseTide Support Services

HouseTide Pty Ltd, a leading NDIS-registered provider, is seeking an organised and detail-oriented individual to join our team as a Rostering Coordinator. If you have a strong background in scheduling and coordinating team resources, along with excellent communication and problem-solving skills, we invite you to apply for this important role within the National Disability Insurance Scheme (NDIS).

At HouseTide Pty Ltd, we are committed to delivering high-quality care and support services to individuals with disabilities. As a Rostering Coordinator, you will play a vital role in ensuring that our participants receive the appropriate support by effectively managing staff rosters and schedules. Join our dedicated team and contribute to our ongoing efforts in transforming lives.


  • Develop and manage staff rosters for multiple sites, ensuring that participant support requirements are met efficiently and effectively.
  • Coordinate and allocate appropriate staff resources based on participant needs, team availability, and skill sets.
  • Collaborate with site leaders, participant experience team members, and other stakeholders to ensure smooth communication and coordination of schedules.
  • Monitor and maintain accurate records of team availability, leave requests, and shift changes.
  • Proactively identify and resolve scheduling conflicts or gaps to ensure uninterrupted service delivery.
  • Respond promptly to team availability changes, leave requests, and other scheduling adjustments.
  • Communicate and coordinate with participants and their families to confirm support schedules and address any scheduling concerns.
  • Liaise with senior leadership and finance/payroll department to ensure compliance with relevant employment agreements, regulations, and organisational policies.
  • Provide regular reports and updates on rostering activities to the senior leadership team.
  • Identify opportunities to optimise rostering processes and systems for increased efficiency and accuracy.

Qualifications and Skills:

  • Proven experience in rostering or scheduling, preferably within the disability or healthcare sector.
  • Strong organisational and time management skills, with the ability to prioritise tasks and manage competing demands.
  • Excellent communication and interpersonal skills to effectively collaborate with team members, participants, and their families.
  • Attention to detail and problem-solving abilities to manage complex scheduling requirements.
  • Ability to work under pressure and adapt to changing priorities in a fast-paced environment.
  • Proficiency in rostering software or scheduling systems. Knowledge in Brevity is most desirable.
  • Knowledge of relevant employment agreements, regulations, and Fair Work compliance requirements.
  • Understanding of the NDIS framework and its implications for rostering and service delivery in line with SCHADS award.

HouseTide Pty Ltd offers the following working conditions:

  • Full-time position with a competitive remuneration package.
  • Ongoing training and professional development opportunities to enhance your skills and knowledge.
  • Supportive and collaborative team environment that fosters personal and professional growth.
  • The opportunity to make a meaningful impact on the lives of individuals with disabilities.

Application Process: If you have a passion for coordinating schedules, ensuring optimal resource allocation, and contributing to the well-being of individuals with disabilities, we encourage you to apply for this role. Please submit your resume and a cover letter highlighting your experience, skills, and commitment to effective rostering to [email protected]. Please note that successful applicants will undergo background checks and relevant screenings as required.

Join HouseTide Pty Ltd and be part of a team that is dedicated to creating an inclusive and supportive environment for our participants. Take this opportunity to make a significant difference—apply today!

Note: HouseTide Pty Ltd is an equal opportunity employer, committed to embracing diversity in our workforce. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sexual orientation, gender identity, national origin, disability status, or any other characteristic protected by law. We value the unique perspectives and contributions of individuals from all backgrounds and are dedicated to creating an inclusive and supportive work environment for everyone. At HouseTide Pty Ltd, we believe that diversity strengthens our team and enables us to better serve our participants.