The Personnel Group

About Us

Personnel Group is a not-for-profit organisation that supports disadvantaged people to overcome barriers and live full lives, through employment, health, training, and community services. We support thousands of clients at 50 locations across New South Wales, Victoria, and the ACT.  We are committed to the communities we support and have deep, long lasting connections with employers and service providers across our footprint. Our team are passionate about equality and inclusion, and they live our values though their work every day.  Our people are our single most important asset and are essential to the high quality supports we provide our customers.

We are looking for an experienced NDIS Support Coordinator to join our growing team. This is a new role as a result of growth.

The Personnel Group is seeking an experienced NDIS Support Coordinator to join our team. This position will be based in our Albury or Wodonga Office but will provide remote services to the wider TPG NDIS team occasional travel may be required. This position will start as a part time position of 16hours per week and will ideally suit a candidate that has the potential to increase their hours as the program grows. Flexible hours during core business hours will be negotiated. 


We are seeking an experienced NDIS Support Coordinator who is self-motivated, with a passion for helping participants achieve their goals, and who is excited about working in a newly created role and working towards growing the program. 

The role

The main responsibility of this role is to assist NDIS participants to activate their NDIS plans. This includes supporting participants to understand their plan, understand NDIS processes, identify service options, and manage their allocated individual budget. 

You will work with the participants, their families and carers. You will also liaise with key stakeholders and service providers as required.

What are we looking for? 

  • Experience in the NDIS and Disability Sector

  • Strong knowledge of NDIS 

  • A candidate who can work independently.

  • Ability to develop rapport with a wide range of stakeholders.

  • Excellent communication skills (written and verbal) and ability to engage with a wide variety of stakeholders.

  • Excellent planning and problem solving skills.

Why work with us? 

Day to day support and professional development is high on our list of priorities for our team. You will receive a tailored induction plan and have the support of your manager and team. 

You’ll be rewarded with many team member benefits, including: 

  • Salary packaging 

  • Flexible work options

  • Gifted birthday day off (if your birthday falls on a normal working day)

  • Uniform allocation 

  • Laptop and Mobile phone for business use 

  • Comprehensive induction  

  • Health & well-being reimbursement

  • Employer of choice benefits including discounts on health insurance, travel, and major department store

Your application should include a current resume and a cover letter explaining your interest in the role and why you believe you should be the successful candidate. If you are successful to progress through the recruitment process you will be required to undertake an online psychometric assessment that can take up to two hours to complete.

The closing date for this position is Sunday 25th February, 2024 – however shortlisted candidates may be contacted prior to this date for an initial prescreening interview. 

Successful employment is conditional upon receipt of compliance checks which include Police check, working with children check (state specific) and NDIS Worker clearance check. 

For a position description and further information about the role, please contact Mandy Gilpin – People & Culture Coordinator on 0488 131 584 or email: [email protected]

The Personnel Group is committed to diversity and welcomes applications from people who have a disability, are LGBTIQA+, and people of culturally diverse backgrounds, including Aboriginal and Torres Strait Island descent.