Overview

Innovation Health and Medical Group

About iHealth

innovate Health Albury is located in the heart of Albury.

innovate Health Albury’s open hours are  7am – 10pm Monday to Friday and 8am-8pm Saturday & 8am – 4pm Sunday. The innovation Health model brings the latest in healthcare to meet the patients needs with IT integration, flexible appointment times, comprehensive services but also to GP’s with different ways in which to ‘see’ their patients, and nursing support around the clock. There are a number of Allied Health professionals that are also on our team including Physiotherapy, Podiatry, and other Allied Health & Specialist services.

 

Our Values:

  • Diversity– To respect and embrace diversity when caring for patients from different backgrounds and cultures. To adhere to the highest professional standards and moral principles with a commitment to confidentiality, trust, transparency, and respect.
  • Innovation– To maintain the highest standards of health care by continually measuring and improving our outcomes. To innovate and seek better, more efficient ways to improve the lives of our patients.
  • Collaboration– To collaborate and share knowledge to benefit fellow care providers and patients.
  • Accountability– To promote staff responsibility, accountability, motivation, and morale and achieve a high-functioning, efficient general practice.
  • Compassion– To exceed our patients’ expectations of comfort and convenience through compassion and efficiency. To provide world-class medical care in a supportive and friendly setting through clinical expertise, experience, and empathy

 

About The Role

We have an opening in our amazing reception team. The role is casual with an opportunity to move to permanent part time in the future should the candidate wish to do so. The shifts available will vary with AM, PM and weekend shifts all on offer. The candidate must be reliable and a team player. 

Duties will include but not limited to:

  • Meet and greet patients and visitors
  • Ensuring the reception and waiting areas remain presentable
  • Ensuring medical records are managed confidentially and efficiently
  • Working well as part of the team
  • Manage phone enquiries and appointment questions
  • Schedule appointments and patient billing
  • Liaising with the whole team throughout the practice.
  • General administration duties (scanning, filing, etc.)
  • Collect and enter patient details into the system
  • Supporting the whole team to ensure a smooth running practice

The reception team report to the Practice Manager

 

Essential Criteria:

  • Medical reception experience preferred
  • Must provide current drivers license
  • Excellent written and oral communication skills
  • Excellent interpersonal skills with a commitment to customer service
  • Experience with Best Practice Software is preferred
  • Excellent organisational and time management skills

 

What you need to do now

Innovate Health Albury looks forward to welcoming you to our passionate and dedicated team and we hope to thrive together into the future. 

If you are interested in this role, please send an up-to-date copy of your CV to Ami via email at [email protected]. You can also process your application via Seek.

We will be in contact with successful candidates accordingly.