The organisation 

The United Protestant Association of NSW Limited (UPA) is a values-driven non-profit organisation dedicated to serving local communities throughout NSW. With a staff compliment of 1500 and a turnover in excess of $100M, UPA is a non-profit Company limited by guarantee.   

Our services include:-   

  • Home Care Services   
  • Residential Aged Care   
  • Retirement Villages    

About the role 

We are hiring multiple Home Care Workers to provide individualised, flexible and innovative quality care & services to consumers in the community. Casual position available.

Duties will include (but not limited to): –

  • Assisting in the provision of individualised care – using the consumer directed care approach for our Consumers under the direction of the program Manager or designated Coordinator;
  • Assisting Consumers with activities of daily living according to assessed needs and goals as specified in their Care Plan, such as: personal care; domestic assistance; social and emotional support; transportation; respite for carer/family members;
  • Ensuring privacy, confidentiality and dignity of consumers and maintain professional working relationship at all times;
  • Responding to emergency situations using first aid within the responsibilities of a Home Care Employee;
  • Reporting and maintaining appropriate written records regarding consumer care;
  • Reporting of any Incidents and Hazards identified during your working day and working with the Home Care Manager to implement control measures
  • Hold a current Australian Driver’s Licence
  • A registered and comprehensively insured motor vehicle and willingness to use for consumer services

What you bring  

  • A Certificate III in Individual Support (or working towards) 
  • The ability to provide a wide range of person-centred care duties
  • An understanding of the Consumer Directed Care and Person-Centred Care principles
  • Care skills that are driven by compassion and empathy
  • Experience in Aged Care desirable 
  • Current First Aid Certificate (or willingness to obtain)
  • Excellent communication skills 
  • Team player who is highly motivated and ability to work autonomously
  • Confidence in use of technology
  • Availability to work various shifts across various days

We offer:

  • Work life balance with flexible rostering and a range of shift times
  • Attractive not-for-profit salary packaging options
  • Ongoing training and development to build your career
  • Staff wellness programs
  • Employee Assistance Program
  • Up to $500 retention bonus for permanent appointments
  • We offer paid travel time and KM 

Pre-Employment Screening

  • The successful candidate is required to have completed/willingness to undertake the following:-
  • Vaccinated (at least 2 doses of a TGA approved COVID-19 vaccine) in accordance with UPA’s vaccination policy. Alternatively, you may submit a medical contraindication certificate for UPA’s consideration.
  • Undertake a National Criminal History Check
  • Undertake Probity checks
  • Pre-employment functional assessment



Click the ‘Apply Now’ button below and submit your CV, along with a Cover Letter advising us of what opportunity you are interested in. 

If you have any questions regarding this role you may contact us via email at [email protected], to have a confidential discussion or request to view the Position Description.  

To find out more about UPA, we invite you to visit our website at www.upa.org.au.   


We welcome applications from all ages and genders, Aboriginal and Torres Strait Islander peoples, culturally and linguistically diverse groups, the LGBTQIA+ community, veterans, refugees and people with disability. If we can make some adjustments to our recruitment/interview process to better enable you to shine, please contact the Human Resources Team at [email protected].