Watermark Search International

  • Make a lasting difference through leading the end-to-end student experience.  
  • Contemporary UX/customer service leader 
  • Location – GOTAFE Regional Campuses / Hybrid 

What it means to work at GOTAFE  

When you work with GOTAFE you are helping people to change their lives through education. At GOTAFE, students are at the center of everything they do, and GOTAFE creates a supportive environment for their students and employees to achieve their goals. As a leading vocational education provider, GOTAFE prides itself on their commitment to quality, relevance, and innovation.  

With GOTAFE by your side, YOU’VE GOT THIS.  

Job details  

This is a fabulous opportunity to lead and shape a seamless, engaging, and inclusive experience for GOTAFE’s current and future students, advancing GOTAFE as a leading organization in regional education.   

As a member of the Executive Leadership Team, you will bring:  

Success in deploying effective student, customer, or similar experience strategies and solutions within an educational environment, demonstrating your ability to enhance the overall student journey.  

Executive-level leadership experience, fostering high-performing teams aligned with organisational strategy to deliver exceptional outcomes.  

Experience leading a large team or function showcasing your ability to navigate change and drive success in dynamic environments.  

Expertise in branding and marketing strategies and plans to attract and retain students and enhance the reputation of GOTAFE within the community and industry.  

A track record of collaborating with external stakeholders and industry partners, delivering tangible outcomes, and fostering shared success.  

GOTAFE offers: 

A positive, supportive culture ensures their employees have everything they need to carry out their roles. Flexible work arrangements and robust learning and development programs are some of the benefits their employees enjoy.  GOTAFE provides a sense of community and fosters a safe, supportive space for students and employees alike to grow, support each other, and be challenged.  

GOTAFE embraces diversity, inclusion, and equity in building a workplace that reflects our communities. Applications are strongly encouraged from Aboriginal and Torres Strait Islander peoples, people with disability, LGBTIQ+ people, and people from culturally and linguistically diverse backgrounds. There are employee peer networks to support you in your time at GOTAFE.  

For a confidential discussion please call Chris Grant, Partner M: 0493 714 171, or Bronwen Kerr, Head of Engagement PH: 02 9233 1200.  Please send your application quoting Ref No A005439 to Watermark Search International. Email: [email protected] We will reply to the email address used for your application. 

Closing date: 11.59 pm AEDT Wednesday 28th 2024