Mercy Connect

Mercy Connect supports people in need to live fulfilled lives. We provide a range of services to support adults, children and older people with a disability to live independently and get actively involved in their community. Mercy Connect is a not-for-profit Catholic organisation delivering a range of programs registered under the NDIS. Our programs support people with disability to build skills and capability to ensure they can participate in leading a meaningful life.

The Role:
The role of the  Assistant Team Leader is to support the Team Leaders and Operational Management by providing high quality services in accordance with approved plans, policies and procedures which safeguard the health, safety and wellbeing of others. 
There are two assistant team leader positions we are seeking that will work across a 7 day per week rotating roster and supporting the On-call Team. Tthe Assistant Team Leader will be responsible for supervising staff, and ensuring participants are being supported effectively across all Mercy Connect sites by effectively implementing participant plans. 
About You:
To be successful in this role you must address the following selection criteria: 

  • Demonstrate your commitment to the Mercy Connect Values. 

  • Proven ability to apply person-centred active support. 

  • Proven ability to accurately complete all participant documentation in a timely manner. 

  • Ability to review and implement skill development plans. 

  • Ability to coach staff to deliver positive outcomes for participant. 

  • Solution focused and strong problem-solving skills. 

  • Good level of computer literacy. 

  • Well-developed organisations skills including attention to detail. 

  • Certificate IV in Disability or related discipline (or willingness to complete) 

  • NDIS Worker Clearance 

  • NDIS Worker Orientation 

  • Current WWCC for both NSW and Vic 

  • Current driver’s licence  

  • Compliance with Mercy Connect’s COVID-19 Vaccination Policy (3 doses) 

Mercy Connect is committed to the safety of children and vulnerable people. We have zero tolerance of abuse towards children and people with a disability. Our robust human resources, recruitment and vetting practices are strictly adhered to during the application and interviewing process. Applicants should be aware that we carry out working with children, police records, reference and other probity checks (as we see fit) to ensure that we are recruiting the right people. 


Please click here for a copy of the position description.