Overview

Private Advertiser

Assistant Park Administration Officer

 

Working for a growing organisation, we specialise in creating affordable independent living communities for over 50’s seeking an active Lifestyle.    

The successful candidate will have experience in a busy front office environment, managing administrative tasks, as well as event coordination. While experience using Newbook and Modern financial tools would be advantageous, training can be provided. Previous experience in a similar role would be advantageous but not essential if you have all the right skills.

This role requires someone with energy and is an effective communicator and an organised individual. We need a flexible person who commits to delivering high-quality outcomes. This role would be ideal for a person keen to learn in a welcoming workplace who likes variety in their day and would like to make this role their own.

The Assistant Park Administration Officer role is an integral role within our community, working with prospective and current Residents & Tourists, and providing accurate and timely information pertaining to living in the community.  

Being the first point of contact for homeowners, the Assistant Park Administration Officer will coordinate a range of administrative functions that surround the process of moving into and living at our community.  

 

Operationally, you will be highly organised, be able to multi-task and approach your work methodologically to ensure things get done within required timeframes, to the required standards and to approved budgets.  

  

Your key responsibilities will be to:  

 

  • Provide administrative and project support to the Community Manager 
  • Assist homeowners in making a smooth transition to living in the community by supporting the Community Manager with community Inductions & managing homeowners queries and concerns.  
  • Delivering consistent and quality customer service to internal and external stakeholders  
  • Managing documentation to assist the Community Managers with administrative tasks. 
  • Answer incoming calls and redirect within the community.  
  • Welcome and engage with all residents in attendance.  
  • Assist with creating and updating homeowner event calendars, newsletters, user group notices etc.  
  • Greet and assist visitors including walk-in enquiries, contractors, and delivery people.  
  • Provide documentation to Community Managers who conduct regular property inspections.  
  • Deliver a high level of service to our customers and homeowners, ensuring we exceed their expectations. 

 

  

About you: 

 

  • Relevant experience in Administration and Customer Service 
  • Experience in facilities, property, and tourism.
  • Prior experience in working with a team to manage property leasing activities.  
  • Ability to manage multiple tasks with strong customer focus.  
  • Strong administration, communication, and negotiation skills  

 

 

Benefits:   

 

  • Be a part of an exciting and dynamic business.   
  • Employee rewards 
  • Ongoing training and support   

  

  

If you wish to join a successful team in a growing company, please click on the Apply for this job button and submit your resume and cover letter outlining how your previous experience can assist you in this role.   

Please note that to be considered for this role you must be able to work in Australia and be residing in Australia at the time of application. Applicants must have a passport or birth certificate and photo ID to evidence this requirement.